We wish to advise our esteemed clients and partners that the verification process for passenger refunds has been completed. Reimbursements will therefore be effected as follows:
(a) Tickets purchased through travel agencies - clients are advised to approach their respective travel agents. Travel Agencies are receiving these monies directly from IATA via the BSP platform.
(b) Tickets purchased through Zambezi Airlines Ticketing Offices -clients to receive cash refunds beginning 1 July 2012
Our portal will be reactivated for flight bookings and reservations on 15th May, 2012